(a) Personal information about you we may hold or collect
(b) How we may use your Personal Information
(c) Who we may disclose your Personal Information to
(d) How we protect your Personal Information
(e) Contacting us & your rights to access and update your Personal Information
(f) Our Cookies Policy
2. Collection of Personal Information
2.1 We collect the following identifiable Personal Information, which may include names, postal addresses, email addresses, billing information, etc., (Personal Information):
(a) Information you provide to us by filling in forms or which you upload on the Site. When you register on the Site, you must provide your first and last name, a valid email address, phone number, address. We will use this information to fulfill any orders you place and to communicate with you about it.
(b) If you contact us or if we contact you, we may keep a record of that correspondence or details of any conversation we may have with you. Calls may be recorded.
(c) Details of your visits to the Site and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access in accordance with our Cookies Policy. Although this information is generally non-identifying, where it can be used to identify you we treat it subject to the same safeguards that we apply to personal information.
(d) From third parties as set out below.
2.2 You are free to browse any of our public-facing sites without submitting Personal Information.
3. Use of Personal Information
3.2 Syndicate Research uses your information:
(a) To fulfil the orders you place with us.
(b) To answer any customer service enquiries that you may have.
(c) To contact you about Syndicate Research news, changes to our products and new products.
(d) To ensure that content from our site is presented in the most effective manner for you and your device.
(e) We may also use your information for marketing our own products and services to you by post, email, SMS, phone and fax and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.
3.3 We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us, as set out below.
4. Third party disclosures
4.1 We may permit selected third parties and agents to use your Personal Information, only for the purposes set out above. Such third parties will be subject to obligations to process such information in compliance with the same safeguards that we deploy. Specific examples of possible third party use of your Personal Information are set out below. All such disclosures will only be made in accordance with applicable laws.
4.2 We may disclose your Personal Information to our web developers Rubious Limited for the purpose of website maintenance or marketing activities.
4.3 We may disclose your Personal Information to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or in order to enable Syndicate Research to comply with its regulatory requirements or dialogue with its regulators as applicable.
4.4 In the event that the Syndicate Research (or a part thereof) is (i) subject to negotiations for the sale of its business or (ii) is sold to a third party or undergoes a re-organisation, you agree that any of your Personal Information which it holds may be disclosed to such party (or its advisors) as part of any due diligence process or transferred to that re-organised entity or third party and used for the same purposes or for the purpose of analysing any proposed sale or re-organisation.
4.5 Syndicate Research will not sell, trade, or rent your information to anyone.
5. Transmission, storage and security of your Personal Information
5.1 No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information in accordance with applicable data protection legislative requirements.
5.2 Your Personal Information may be accessed by staff in, transferred to, and/or stored at, a destination outside the European Economic Area (EEA) in which data protection laws may be of a lower standard than in the EEA. Regardless of location or whether the person is an employee or contractor we will impose the same data protection safeguards that we deploy inside the EEA.
5.3 We will retain your Personal Information for as long as is necessary for the processing purpose for which they were collected. Certain details and correspondence may be retained until the time limit for any legal challenges to the supply of the services has expired or in order to comply with regulatory requirements regarding the retention of such data. Data may also be retained for or included in analysis carried out by us with respect to our business.
6. Cookies Policy
8. Your rights and contacting us
8.1 Applicable data protection laws may give you the right to access certain Personal Information held about you. We will comply with our obligations to provide you with access to your Personal Information and to rectify any inaccuracies we are informed of in accordance with applicable data protection laws. Where permitted to do so, complying with your request may be subject to a fee to go some way to meeting our associated costs.
8.2 We will use reasonable endeavours to ensure that your Personal Information is accurate. In order to assist us with this, you should notify us of any changes to the Personal Information that you have provided to us by updating your details by contacting us as set out below.
8.3 To have your Personal Information removed from our records, please provide the exact email address you used to register or to place an order with us to the contact details set out below and we will remove your personal information from our files.
9. Contacting us
Post: Syndicate Research Limited, c/o Simpkins Edwards, Michael House, Castle Street, Exeter EX4 3LQ